This page covers the terms for using this website and applying to work with Socially Crazy ("we", "us"). It is written in plain English on purpose. The signed engagement agreement you receive before any payment is the document that actually governs the work — where the two differ, that agreement wins.
We publish two specific promises with two different remedies, so here is exactly what each one means and what it does not.
After your call, you may send product photographs and receive one complete, full-resolution campaign visual of your product, free of charge. You judge it. If you approve it, an engagement begins on the terms quoted on your call. If you do not, the engagement ends there — you owe nothing, and you may keep the pilot file with full usage rights.
One free pilot per brand. We decline applications rather than produce unlimited free work — that is what keeps the pilot genuinely free of obligation.
Once a campaign brief is agreed and the digital twin of your product is approved, finished files are delivered within 48 working hours. Remedy if missed: that campaign build is free. This is written into your engagement agreement, not only on our website.
The clock pauses when we are waiting on you — approvals, missing inputs, or brief changes restart it. "Working hours" excludes Sundays and Indian national holidays.
On payment, every delivered file carries full, perpetual, worldwide commercial usage rights, assigned to you in writing — web, advertising, print, packaging and marketplaces. On payment for at least one campaign, the digital twin built from your product is assigned to you. It is used only for your work, never in another client's output, and we retain no right to reuse it.
Full-resolution files in the formats agreed in the brief, delivered to your shared folder. Included revision rounds are stated per engagement; revisions requested after approval of finals are new briefs.
We guarantee the free pilot and the 48-hour turnaround, on the terms above. We do not guarantee revenue, ad performance, conversion rates, or sales volumes — what your campaigns earn depends on your offer, pricing and media buying, none of which we control. Nothing on this website is a promise of business results or income, and no case study should be read as typical.
The application on this site is a real filter, not a formality. We decline a substantial share of applicants. Submitting it creates no obligation on either side, and booking a call is not a purchase.
Please answer honestly. Industry and revenue answers decide whether a free pilot makes sense for your brand. Material misstatements discovered later may void the pilot and turnaround promises.
Fees are quoted on the call and confirmed in the engagement agreement. Engagements are per-campaign or monthly, as quoted. Monthly arrangements are cancellable with 30 days' notice. Nothing renews silently.
Campaign visuals, ad creatives and files produced for you are yours on full payment, with the usage rights described above. Our internal frameworks, SOP templates and processes remain ours, licensed to you for your own business use — not for resale or for delivering the same service to third parties.
What you tell us about your business stays private. We will not name you publicly, quote you, or use your results in marketing without your written permission on each occasion.
Our total liability under any engagement is limited to the fees you paid us. We are not liable for indirect or consequential losses, including lost profits or lost opportunity. Nothing here limits liability that cannot lawfully be limited.
These terms are governed by the laws of India, and the courts at the seat of our registered office have exclusive jurisdiction.
Questions about anything here: reply to any email from us and it reaches a person.